CORE RETURN POLICY

What is a Core?


When purchasing a remanufactured part, the total cost includes both the price of the part and a core charge, also known as a core deposit. This deposit is an incentive for customers to return their old, used part (core) so it can be remanufactured. If you don’t have a core at the time of purchase, you must pay the core charge upfront. However, once you return a rebuildable core, you’ll receive a refund for the deposit.


Why Core Returns Matter


Returning cores not only helps reduce costs for remanufactured parts but also plays a crucial role in environmental sustainability. By remanufacturing old components, approximately 60,000 tons of cores are kept out of landfills each year, making this process both cost-effective and eco-friendly.


Core Return Policy

  • A core deposit is required with each remanufactured part purchase.
  • Cores must be returned within 30 days of the original purchase to qualify for a refund.
  • Returns after the 30-day period will result in forfeiture of the deposit.
  • Each core must be accompanied by a purchase order or invoice to ensure proper credit.
  • The core must be in a rebuildable condition to be eligible for a refund.


Non-Rebuildable Core Conditions


If a core is deemed non-rebuildable, the deposit will not be fully refunded. Cores that meet any of the following conditions will not qualify for a full refund:

  • Water damage
  • Severe physical or external damage
  • Excessive corrosion
  • Burned beyond repair
  • Cracked housing or broken connectors
  • Rust contamination


Customers may request the return of non-rebuildable cores, but shipping costs will be at the customer’s expense.


By returning your core, you’re not just saving money—you’re also contributing to a sustainable and environmentally friendly remanufacturing process.